an Independent Nurse Advice Service that provides practical advice and emotional support for a wide range of conditions including mental health problems, work related stress and muscular-skeletal problems.
North Wales Police Federation aim to effectively support our Officers and promote the efficiency of the North Wales Police.
We will endeavour to represent and negotiate for our members in a robust, open and honest manner to ensure that officers are treated fairly and considerately at all times by the Force.
We aim to provide a professional and caring service to our members with a view to fostering a relationship which is founded on trust, confidentiality and respect on both sides. We will endeavour to build on that relationship to determine the most appropriate support, advice and action relevant to the individual needs and issues.
Time to change – Be in your mate’s corner
1 in 4 of us will fight a mental health problem this year. So if your mate’s acting differently, step in.
New service for all subscribing Federation members and Group Insurance Scheme members
We’ve introduced a great new service for all subscribing members of the North Wales Police Federation – RedArc. RedArc is an Independent Nurse Advice Service that provides practical advice and emotional support for a wide range of conditions including mental health problems, work related stress and muscular-skeletal problems.
The service is provided by Personal Nurse Advisers who are all very experienced, registered nurses.
Once you’ve had a referral – either as an automatic referral as a result of a group insurance critical illness claim, your self-referral as a subscribing member of the North Wales Police Federation, or (if you’d prefer) referral made by your Federation Representative with your specific consent and permission, your personal nurse adviser will call you to introduce themselves, to assure you about the confidentiality of the service and to explain exactly how the service can help you. Following the initial call, the nurse takes time to listen and understand how they can help both emotionally and practically. Regular support calls are put in place, and in many cases this relationship continues for several years – this is because the service is focussed on your needs, and each of us are different. Where clinically appropriate, at the discretion of the nurse, your nurse adviser may identify additional support or therapy that could help speed up recovery or make life more comfortable. They can organise a very wide range of additional help e.g., a course of counselling, specialised physiotherapy, speech and language therapy, complimentary therapies, a piece of specialist equipment, the list is wide and varied dependent on the circumstances of each individual. In addition, the nurses regularly supply CDs, DVDs, books, leaflets and health related books including some specifically designed for children.
The RedArc service is now available for all subscribing members of North Wales Police Federation and the service that they provide will not cost you anything further. It’s a family benefit, so the service is available to you, your immediate family and dependents. The service is also available to all members of our Group Insurance Scheme (including retired members of the scheme).
If you feel that they could support and assist you or your family, you can ring RedArc on 01244 625180 (in normal business hours), or if you’d like to find out more, visit RedArc.
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