FedAdmin@northwales.police.uk Phone: 01492 805400


The GP24 service provides you with unlimited 24/7 access to a practising UK-based GP from wherever you are in the world. Consultations are available 24/7 by phone or by video consultation. Includes cohabitating family.

Our experienced GPs are able to provide diagnosis, advice, reassurance or a second opinion. Should the GP feel you would benefit from prescription medication they can arrange and electronically authorise private prescription medication, where the medication will be delivered to you at any UK based address the next working day. Where appropriate the GPs can issue private Open Referral letters and Private Fit Notes. Each consultation is secure and confidential and there is no limit to the number or length of consultations.

Frequently asked questions

To book a GP Consultation 24/7 please call: 0345 222 3736

or if overseas +44 161 468 3789


Or access services via the web app.

You can download and view the App by scanning the below QR code:

or at: http://philipwilliams.gp24.co

Services available in the web app:

  • 24/7 GP telephone consultation service

  • Video Consultation service

Open 7 days a week, GMT:

Monday* – Friday: 08:00 – 22:00

Saturday: 08:00 – 20:00

Sunday: 10:00 – 18:00

*Excluding UK bank holidays

  • Message Dr

  • Request an Appointment

  • Health Information

  • Services near you

  • Store your medical notes


How to save the web app:

iOS Device

In the Safari web browser navigate to the web app link above. Then click the icon shown left and select ‘Add to Home Screen’ and then ‘Add’.

Android Device

In the web browser navigate to the web app link above. Then click the icon shown left and select ‘Add to Home Screen’.

Laptop/Desktop – PC

Right click with the mouse to display the menu and select ‘Create Shortcut’.

GP24 is provided to you by Medical Solutions UK Ltd. Specialists in 24/7 private GP services with over 20 years of experience.

For more information on our prescribing and referral processes, including example medication and postage and packaging costs please visit: https://www.medicalsolutions-uk.com/prescriptions-and-referrals/

Consultation Terms and Conditions: https://www.medicalsolutions-uk.com/gp-consultation-terms/

Privacy Policy: https://www.medicalsolutions-uk.com/privacypolicy/