FedAdmin@northwales.police.uk Phone: 01492 805400

Off duty telephone calls

Contrary to popular belief, there is no provision or entitlement to four hours payment (suitably enhanced) for receiving a telephone call at home.

If, however, a call is received and as a result of that call you are required or instructed to go somewhere, or perform duty, then the view is that this may well be a recall to duty and be eligible for the appropriate amount of compensation.

Answering the telephone does not constitute a recall to duty.

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